Terms & Conditions | The PC Support Group

Terms for the Provision of Information Technology and Computing Support and Services - Download

Terms for the Provision of Mobile Services and Equipment - Download

Terms for the Provision of Telecoms Equipment, Internet, Maintenance and Fixed Network Services - Download

The PC Support Group Data Processing Addendum - Download

Web Site Terms and Conditions

Please read the following terms and conditions of use before using this web site. In using this website you agree to these terms and conditions of use. This web site is operated by The PC Support Group Ltd registered in the UK 2198426 whose main office is at The PC Support Group Limited, Queens Dock Business Centre, 67-83 Norfolk Street, Liverpool. L1 0BG, telephone 03300 886116. If you have any queries about this web site, please contact us at the above address or email info@pcsupportgroup.com.

Use of this website

This website contains material which is owned by or licensed to The PC Support Group Ltd. This material includes, but is not limited to, the design, layout, look, appearance and graphics. It is protected by intellectual property laws including, but not limited to, copyright. You may download, view, copy and print information and documentation held at this website provided that

materials are not altered or modified in any way without prior written permission from The PC Support Group Ltd.
you understand that unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

Professional advice

Information provided on pages held at this site and in any documents downloaded from this site is provided for general information only. It is subject to change without notice. The PC Support Group is not responsible for any inaccuracies and makes no representation and gives no warranty as to its accuracy. Since the information was not prepared for you personally, it is not intended to form recommendations or advice. It is your sole responsibility to satisfy yourself that the information is suitable for your purposes.

Nothing on this website is intended to be nor should be construed as an offer to enter into a contractual relationship.

Trademarks

Your use of this site and any materials downloaded, viewed, copied or printed does not authorise you to use any names or trademarks of The PC Support Group, its trading partners or associates nor any links without consent.

Links to other sites

The PC Support Group cannot be held liable for any material or representations contained in other websites, nor does The PC Support Group endorse or make representations in respect to such websites. All links are used at your own risk. In invoking links to other sites, you agree to accept these conditions of use.

Virus infection

The PC Support Group takes all-reasonable precautions to prevent virus infection of files contained on this site but cannot guarantee such prevention therefore we accept no liability for viruses. It is recommended that you take all appropriate measures and precautions to ensure appropriate safeguards are in place before downloading information.

In using this site you also agree to take all appropriate measures and precautions to prevent the introduction of viruses by you to files held at this website.

Exclusion and limitation of liability

Except in the case of death or personal injury due to the negligence of The PC Support Group, The PC Support Group shall be under no liability to you whatsoever whether in contract, tort or otherwise for any direct, indirect or consequential loss or damages whatsoever including, without limitation, loss of contracts, profits, anticipated savings, revenue, business, data, stoppage to other work or direct howsoever arising, due to your use of or in connection with this website.

The material and information provided on this web site are provided without any warranties and implied terms and conditions are excluded.

Law

English Law governs these terms and conditions and you agree to submit to the exclusive jurisdiction of the English courts.

Minimum System Requirements (addendum to standard Terms and Conditions of Sale)

If you enter into an agreement with The PC Support Group (PCSG) to provide Services (as defined in our Terms and Conditions) then you are required to have the following minimum System specifications for PCSG to provide the Services:

in respect of a PC: Windows 10, 8Gb RAM, 1.4Ghz processor, 20Gb free hard disk space, 2Mbps upload and 10Mbps download internet connection, recognised up to date antivirus software;
in respect of a server: Microsoft Windows Server 2016, 24Gb RAM, 2GHz processor, 40Gb free hard disk space, 2Mbps upload and 10Mbps download internet connection, recognised up to date antivirus software, hardware warranty;
in respect of Apple Macs: OS X Big Sur, 1.4GHz Dual Core Processor, 8GB RAM, 10GB free hard disk space, 2Mbps upload and 10Mbps download internet connection, recognised antivirus software

List of The PC Support Group sub-processors (addendum to standard Terms and Conditions of Sale)

If you enter into an agreement with The PC Support Group Ltd (PCSG) to provide Services (as defined in our Terms and Conditions) then you are agreeing to PCSG’s use of the suppliers in the PCSG sub-processor list for PCSG to provide the Services.