Save your business from the impact of downtime
Our sophisticated call centre system is both comprehensive and scalable, ensuring it meets the needs of even the most demanding call centre environments. Our system allows you to answer incoming calls and distribute them to specific team members or users within your organisation.
Features include call queue, status monitoring, agent performance statistics, automatic call distribution (ACD), in-depth call analytics, real-time wallboards, and much more. Each of these features provides your management team with seamless, reliable, and hassle-free access to all call data.
Get in touch to discuss your specific call centre needs and our team will be able to provide you with the perfect solution.
“Since using The PC Support Group, our IT issues are resolved quickly and efficiently with none of the ‘technical jargon’ that we don’t understand.”Adele CarrFinancial Recruitment Ltd
Selecting the right IT Support and Service partner for your business.
Are you frustrated by ongoing computer problems or IT issues but don’t know who to trust or even ask to help you to resolve them?Download