In recent months we have seen a significant increase in reports of major security breaches around the world, resulting in large-scale theft of data and cash, with potentially catastrophic consequences for the victims.
Choosing an IT support company can be very tricky. After all, if you are not from the IT industry, how can you know with certainty which potential partner is right for your business?
Business history is full of stories of successful SMEs, doing great things for customers, delivering rich rewards for owners and employees, and destined for long-term prosperity, that have been hit by a sudden trauma from which, in some extreme cases, they have been unable to recover.
Achieving Service Excellence is the bite-sized guide that describes the Service Excellence Cycle from The PC Support Group. This proven formula combines a logical, structured, repeatable business process with a framework that allows our people to build rapport with clients.
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