IT Support In Liverpool & Merseyside
A trusted, award-winning IT and telecoms partner to help keep your business running smoothly.
- Liverpool-based office and engineers
- 98.9% customer satisfaction
- Microsoft, Google, and Apple specialists
Your IT Partner In The Heart Of Liverpool’s Waterfront
Based at Queens Dock Business Centre, we deliver award-winning, proactive managed IT support in Liverpool to ambitious organisations across Merseyside.
To drive your business forward, you need a partner that truly understands the local landscape. From our hub near Norfolk Street, we provide expert remote and on-site assistance across the Commercial District, the Baltic Triangle, and the Knowledge Quarter.
Our reach extends across the region’s key industrial hubs, from Speke and Knowsley to Birkenhead and Widnes, ensuring your IT infrastructure whether Windows or Apple is always ready to scale.
Award-Winning IT Support & Trusted Local Partners
Get Expert IT Support In Liverpool Now
To find out more about how our IT support or telecoms services can benefit your business, get in touch.
Speak to one of our friendly advisors and get started.
IT Services And Products For Liverpool Businesses
IT Support Solutions
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Discover moreWhy Choose A Liverpool-Based IT Partner?
Choosing a partner in the L1 postcode ensures a rapid regional response; based at Queens Dock, we are minutes from the Commercial District and perfectly positioned to serve the wider Merseyside area.
Our local expertise means we understand the unique needs of the Liverpool City Region’s diverse economy. We provide specialist support tailored to the maritime and logistics firms powering the Port of Liverpool, advanced manufacturing businesses within Merseyside’s industrial hubs, and support professional services in the city’s commercial heart.
Ultimately, our strategic proximity at Queens Dock Business Centre keeps us deeply connected to the ambitious business communities across the whole of Merseyside.
Hear From Our Valued North West Based Clients
It’s reassuring to deal with The PC Support Group who are experts in their field. They have the ability to assess and action Cyber Security requirements quickly and proficiently. As a result we have never experienced a security breach and our down time has been kept to a Minimum.
Mark Whittle - Influential Agency
We’ve been working with The PC Support Group for several years; they’re friendly, helpful and deal with any critical issues quickly and effectively.
Brian Jackson - Brian Jackson & Co Solicitors
The PC Support Group project team did a fantastic job of leading us through this transition – from looking at the available options, to helping us identify ways we could maximise the benefits. The team were brilliantly committed to getting it right for us.
John Gibson - Frontline Trust
Would we recommend The PC Support Group to our clients? We've already referred several. We would never make a recommendation or a referral unless we had complete confidence in the company, its values and its impact on our brand and reputation.
Matthew Brown - Adding Value Accounting
It’s very reassuring to know that The PC Support Group is always there to help us, whatever our needs are, to ensure the smooth daily running of the company. We have complete faith in them, whatever the problem, we know that they can always solve it – and that’s priceless.
Kirsten Goddard - ALLpaQ Packaging Group
Since working with The PC Support Group our IT now runs much more quickly. More than that, they were proactive in suggesting new systems that have made home and remote working a pleasure and saved us several thousand pounds of investment in equipment.
Emma Bounds - Andy Bounds Ltd
The PC Support Group has been outstanding. They have delivered what we aspire to provide for our clients – commitment, measured recommendations, professional delivery and ongoing expert advice. They have transformed our view of how technology can support our business goals.
Graham Russell - AMION Consulting
Our Leadership Team
Our expert team is always ready to help, offering advice and going above and beyond for our clients’ needs.
Phil Bird
Chief Executive Officer
With an IT technical background, Phil has over 30 years of director level experience and has previously successfully started, built and sold his own software company. When Phil isn’t absorbed in the business and hasn’t got a sports injury (sorry Phil), he enjoys keeping fit through running, going to the gym and road cycling. He also loves nature and hopes one day to get involved in a rewilding project. In the meantime he has to make do with letting a bit of his lawn be taken over by "weeds".
Simon Albert
Chief Technical Officer
Simon has 30 years of IT service, support and management experience; with 15 years at director level.
Prior to founding The PC Support Group in 2006, Simon was Head of IT for the European division of the world's largest paper producing organisation.
Having considerable technical knowledge, Simon has an eye for detail and he leads The PC Support Group’s drive to continually enhance efficiencies with the ongoing development of quality processes and world class systems.
Simon’s business philosophy is to ensure we listen and deeply understand our clients’ objectives and needs, then deliver to an outstanding level that exceeds expectations; and by doing this our success will naturally follow.
His personal philosophy is to speak up for the protection of nature, our environment, human and animal rights; whilst upholding the peace and rule of law through his role as a magistrate since 2020.
John Brogan
Operations Director
Our Liverpool Address
Liverpool
67-83 Queens Dock
Business Centre,
Norfolk Street,
Liverpool, L1 0BG
Support Hours:
Monday: 8:30am - 7pm
Tuesday: 8:30am - 7pm
Wednesday: 8:30am - 7pm
Thursday: 8:30am - 7pm
Friday: 8:30am - 7pm
Saturday: 10:00am - 5:00pm
Sunday: Closed
Book A Consultation
Improve your staff’s productivity with reliable mobile management services from a trusted supplier. For a free, no-obligation consultation, contact us today and our telecoms experts will be happy to assist you in finding the perfect solution for your organisation.
FAQs For Liverpool & Merseyside Businesses
What IT services do you provide?
We deliver end-to-end IT solutions including award-winning IT support, cyber security, cloud services, and strategic consultancy. Whether you run a legal firm in the Commercial District or a logistics operation at the Port, we provide everything your business needs from a single, local provider.
How quickly can you respond to issues in Liverpool?
From our Queens Dock base, we provide immediate remote support and rapid on-site response. We are perfectly positioned to deliver the most responsive IT support businesses can rely on, typically reaching city centre offices and regional industrial parks within the hour.
Which areas do you cover across Merseyside?
We support organisations throughout Merseyside and the Liverpool City Region, including the City Centre, the Wirral, Knowsley, St Helens, and Sefton.
Can you help with cloud migration and cyber security?
Yes. We specialise in secure cloud migrations to Microsoft 365, Azure, and Google Workspace. Our team prioritises your safety with 24/7 monitoring, GDPR-aligned practices, and Cyber Essentials expertise to protect your business from evolving digital threats.
Do you offer support for Google Workspace?
Yes. In addition to our robust support for Microsoft and Apple environments, we are specialists in Google Workspace Support for Businesses. We help you optimise your Google-based workflows alongside your existing Windows and iOS infrastructure.
How do you keep our Liverpool business running if something goes wrong?
We minimise downtime through proactive monitoring and resilient infrastructure. Our backup and disaster recovery solutions ensure that if a system failure occurs, your data can be restored and your team back to work within minutes.