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Business Telecoms Systems & Solutions

Boost your productivity and flexibility by aligning your business telecoms, mobile and IT systems.

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Unified Telecommunications For Your Business

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Our unified communications give you the flexibility to work from anywhere in the world on any device with an internet connection. You’ll be able to access essential office information and tools without feeling tied down thanks to our rolling monthly contracts. Make your telecoms and mobile platform as simple as possible by using one supplier for all your VoIP, mobile, internet connection and IT requirements.

Our Business Telecoms Services

VoIP Telephone Systems

A workplace essential

Transform and grow your business with this essential modern communication system. Reduce maintenance costs, improve customer service, and create a more professional team with sophisticated VoIP features.

Mobile Phone Solutions

Integrated devices & management

Improve productivity and system accessibility with integrated communications on your mobile devices. With an integrated business communications strategy, you’ll be able to take wireless payments, work more efficiently, and benefit from a single, unified communications network.

Internet & Data Connectivity

High performance, high speed

A reliable solution that supports your business needs at all times and provides robust connectivity for quicker communication. Discover high performance business broadband services, dedicated leased lines, multi-site connectivity and more.

Call Centre Telephone Systems

A robust option for high call volumes

Our sophisticated call centre system is both comprehensive and scalable to meet the needs of the most demanding call centre environments. It allows you to answer and distribute incoming calls to specific teams or users within your organisation efficiently. Features include call queue and status monitoring, agent performance statistics, automatic call distribution (ACD), in-depth call analytics, real-time wallboards and much more for seamless, reliable and hassle-free access to your call data.

A workplace essential

Transform and grow your business with this essential modern communication system. Reduce maintenance costs, improve customer service, and create a more professional team with sophisticated VoIP features.

Integrated devices & management

Improve productivity and system accessibility with integrated communications on your mobile devices. With an integrated business communications strategy, you’ll be able to take wireless payments, work more efficiently, and benefit from a single, unified communications network.

High performance, high speed

A reliable solution that supports your business needs at all times and provides robust connectivity for quicker communication. Discover high performance business broadband services, dedicated leased lines, multi-site connectivity and more.

A robust option for high call volumes

Our sophisticated call centre system is both comprehensive and scalable to meet the needs of the most demanding call centre environments. It allows you to answer and distribute incoming calls to specific teams or users within your organisation efficiently. Features include call queue and status monitoring, agent performance statistics, automatic call distribution (ACD), in-depth call analytics, real-time wallboards and much more for seamless, reliable and hassle-free access to your call data.

Expert Knowledge. Flexible Approach. Rapid Response.

Friendly & knowledgeable

From the first point of contact with The PC Support Group, our dedicated support staff and telecoms specialists are always on hand to offer advice and expertise, going the extra mile to make sure our clients are happy.

Award-winning

We’re a multi-award-winning company dedicated to helping businesses and charitable organisations throughout the UK. Our growing number of awards celebrate the services we provide for our clients.

Agile & responsive

We proactively monitor your systems to ensure everything is running smoothly, with a speedy response should something go wrong.

Expertise & track record
We know just how important reliable and secure technology is to business success. That’s why nearly 200 businesses trust us to manage their IT and provide their telecoms solutions.
Accredited

We’re proud to be a Microsoft Partner, a member of the Apple Consultants Network, and Cyber Essentials accredited. We value the great relationship we have with all our clients, partners and suppliers.

Living our values

Our values reflect not only how we promise to treat our valued clients but also how we treat our suppliers, partners and even each other within The PC Support Group.

Our Partnership Network Comprises the Largest Specialist Technology Firms Delivering Pioneering Security Solutions

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The VoIP phone system we use from PCSG has undoubtedly helped increase our team’s performance. They are really easy to set up and use but what has been invaluable is the ability to transfer calls during out-of-hours or when someone is not available so that we never miss a call. The flexibility of having a rolling monthly contract was an added advantage.
Jan Hunt, SK Real Estate
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Free Checklist: Choose the Right Internet Connection

A reliable and powerful internet connection is key to your business success. A leased line can provide exactly that, ensuring that your staff are always online, customers can always reach you and you’re able to work productively and efficiently.

Find out more about how to choose the right business internet connection to suit your needs, with our free checklist.

Connect with our IT experts today

Why Work With The PC Support Group?

Strategic support

Receive invaluable guidance and knowledge on how to implement the most effective solutions for your business challenge.

Painless onboarding

Our team are experienced in onboarding new customers without any downtime or disruption.

Budget control

Greater control over your finances, enabling you to forecast monthly outgoing and avoid unexpected expenses.

Book a consultation

You can book a meeting with one of our consultants and we’ll be happy to discuss your current business challenge.

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