Business IT Support In The North West

We are a full-service IT Support company based in Liverpool & Manchester,
servicing Merseyside, Greater Manchester, Cheshire & Lancashire. Get in touch to find
out how our award-winning IT support can help support your business.

Book A Consultation

Game-Changing IT Support To
Help Your Business Succeed

  • Are your IT issues taking too long to get resolved?
    We’re committed to excellent customer service, which is why we have a customer satisfaction score of 98.998% across 2,500+ users that we support. We’re also proud to resolve 88% of support calls at the first time of asking.
  • Are you concerned about your current IT infrastructure?
    We can help to advise on and implement up-to-date systems that empower your business to work to its full potential and your staff to get their jobs done without worrying about things going wrong.
  • Have you outgrown your current IT provider?
    We’re a passionate team of IT experts that know our stuff, meaning we’re constantly innovating and refining our service and offering to make sure it’s the right package for your business.
  • Is your business experiencing growth and need IT support?
    We treat you as a partner rather than a customer, meaning we’re on hand to scale up your support level and help you through periods of growth, meaning you can relax safe in the knowledge that your IT is in the best hands.
  • Are you concerned about the threat of a cyber breach?
    We use state-of-the-art technology to protect your business and keep you safe from cyber crime, so you and your clients or customers can rest assured that your data is protected.
  • Does your internal IT department need more resources and help?
    We partner with internal IT teams to help drive performance; we’ll pick up the service tickets while your teams focus on the strategic projects they’re paid for (and we’re always on hand as a sounding board, too!)

Trusted By Many, Partnered With The Best!

Cyber Essentials Certified
Dell Partner Direct
Microsoft 365

What Does The PC Support Group offer?

Managed IT Support

Bespoke IT support services to help you maximise your business efficiency and focus on what you do best.

Cyber Security

State-of-the-art cyber defences to keep you protected. Online security is priceless: don't risk your business.

Apple Support

As a certified Apple Consultants Network partner you know you’re in safe hands. Our qualified engineers are ready to manage and support all your Apple devices.

Microsoft & Google Cloud Migration and Support

We are experts in setting up, migrating to and managing Microsoft and Google cloud environments such as SharePoint, Azure and Google Drive.

Cyber Essentials
Accreditation

Become Cyber Essentials certified with the government-backed initiative.

Server & Network
Support

Expert installation, maintenance and support across your entire network and server infrastructure.

Expert Knowledge. Flexible Approach. Rapid Response.

  • Friendly & knowledgeable – From the first point of contact with The PC Support Group, our dedicated support staff and expert engineers are always on hand to offer advice and expertise, going the extra mile to make sure our clients are happy.
  • Agile & responsive – We keep our fingers on the pulse to identify barriers an organisation faces, able to respond and adapt to the internal and external changes of any business.
  • Accredited – We’re proud to be a Microsoft Partner, a member of the Apple Consultants Network, and Cyber Essentials accredited. We value the great relationship we have with all our clients, partners and suppliers.
  • Award-winning – We’re a multi-award-winning company dedicated to helping businesses and charitable organisations throughout the North West. Our growing number of awards celebrate the services we provide for our clients.
  • Expertise & track record – We know just how important reliable and smooth-running technology is to business success. That’s why Nearly 200 businesses trust us to manage their IT and protect them from cybercrime.
  • Living our values – Our values reflect not only how we promise to treat our valued clients but also how we treat our suppliers, partners and even each other within The PC Support Group.

“When I think of the cost savings in terms of downtime and my time previously – there are significant savings using The PC Support Group even with the monthly fee we pay for their fully managed service. It is worth every penny! I feel so relieved now that our data is fully secure and managed by specialists.”

John WilliamsIT Network Manager (Learning Technology), Rumworth School

Our IT Support In Action

AMION felt that it had outgrown its previous IT support arrangements and that its infrastructure was limiting its ability to work efficiently and collaboratively, especially for remote workers trying to access legacy office-based server systems.

The PC Support Group developed a detailed, phased transition plan to safely onboard AMION onto its managed support and proactive maintenance programme. As part of this process an audit of the company’s existing IT hardware and software assets identified areas where prudent investment in equipment upgrades and improvements would create a robust, reliable infrastructure base.

  • Streamlined transition to a new and improved system
  • Business continuity and peace of mind through managed back-up and recovery services
  • Fast and effective resolution of issues through proactive support
  • Improved productivity and increased collaboration by moving from an on-premises server to SharePoint
  • Robust cybersecurity stance through an improved base for Cyber Essentials accreditation and increased security awareness
Read The Case Study

Book A Consultation With
The PC Support Group

“The PC Support Group project team did a fantastic job of leading us through this transition – from looking at the available options, to helping us identify ways we could maximise the benefits. The team were brilliantly committed to getting it right for us.”

John GibsonCEO, Frontline Trust.

How To Find Us

We're ready to supercharge your IT capabilities. The greatest value of local IT support is the personal, face-to-face experiences you will receive as we support your business with best practice IT solutions. With our local support, you will be able to face any changes inside and outside of your organisation.

Manchester

  • 10th Floor, Chancery Place, 50 Brown Street, Manchester, M2 2JT
    T. 0161 660 0507

Liverpool

  • Liverpool Business Centre, 23 Goodlass Road, Liverpool, L24 9HJ
    T. 0151 601 2778