MIRIS International

The PC Support Group works with MIRIS International to supply key services to its operational headquarters and support to over 100 deployed field operatives with the latest in flexible mobile technology.

MIRIS International operates in some of the most dangerous waters around the globe providing armed protection teams to a range of commercial and private shipping organisations.

The firm uses IT systems to track the locations of ships and its teams and needs round the clock support.

MIRIS Managing Director Mike Williams said that his security team were increasingly reliant on mobile devices and it was important that he had improved connectivity and responsive IT support.

The PC Support Group works with MIRIS International to supply key services to its operational headquarters and support to over 100 deployed field operatives with the latest in flexible mobile technology.
With The PC Support Group’s help, individual devices are configured to deliver highly confidential internal emails to MIRIS teams in support of their operations. “We can never be without them,” he said.
The PC Support Group’s Operations Director Simon Albert, who oversees the delivery of the service package, explained that to maintain 24/7 operations the team at The PC Support Group uses latest cloud based infrastructure that is fully compliant with world-class industry standards including ISO 27001, EU Model clauses, HIPAA BAA, and FISMA, and verified by third-party auditors.

They also supply a dedicated team to remotely monitor server activity and head off technical trouble before it arrives.

Simon again: “MIRIS are dealing with real life piracy involving ex-Royal Marine personnel and live ammunition. They demand the highest standards, and we need to make sure we deliver a service that meets their expectations.
“Experience helps,” added Simon. “We’ve been providing support to the MIRIS worldwide team for over two years now. We are very familiar with the serious context of their job. We have to get it right.”
MIRIS’ Managing Director, Mike Williams, said every one of their suppliers is vetted to check for the same commitment to high end professional solutions and an excellent risk management approach. The PC Support Group tick all the boxes.