BlogBackup or risk losing your business

Backup or risk losing your business

Whenever I’m thinking about the topic for my next bulletin, my first port of call is always our support team. These are the folks who spend their days guiding our clients, resolving issues, fixing problems – so they know better than anyone what’s going on.

Maintaining a robust backup is hard work, it’s important to not only build the correct solution for your business and trust your IT support provider to look after it, but to also maintain a sense of urgency as a business owner to ensure you’re doing everything you can to keep data backup and recovery front of mind.  Therefore, today I’m returning to the topic of backing up your data.  So, why is backing up your data absolutely essential for your business?

  • Without it you risk losing your most priceless asset – the information you hold about your customers, your products and services, your finances and your people
  • Loss of just some of this information, for long enough, will sink your business
  • Back up is an important element of GDPR – and serious breaches can result in severe financial penalties
  • By backing up, if a disaster happens – a cyberattack, a fire, flood or break-in at your premises – there’s a good chance you can recover, repair the damage and go again.

I could go on, but I know you know this stuff already!  Regular data backup – ideally on a daily basis – is absolutely central to business continuity and it needs to be regarded with the same importance as activating your alarm system when you leave the office.  If you are unsure about your backup arrangements – whether they’re fit for purpose, or whether it’s happening at all, now is the time for action.  Start by asking yourself:

  • Do you know exactly what data you hold – about your customers, your employees, your business, your suppliers, your finances, your products, and services?
  • How and where is it stored, and how is it secured?
  • Do you back it up, how, where to and how often?
  • What would happen if you suddenly lost access to your live data and onsite backups?
  • How long would it be before this became a serious issue – minutes, hours, days?
  • How often do you review your backup arrangements?

Another key consideration is the choice between onsite or offsite backup arrangements. For me, that’s an easy one. Onsite backup can be just as vulnerable as your live systems. That’s because once criminals have access to your onsite network they may also get access to your onsite backups. The answer is a secure and managed offsite backup solution.

And remember, as your business develops, so will your data backup requirements. So it’s essential to periodically review your backup arrangements to make sure they reflect the needs of your business today – and as far into the future as you can realistically predict. Even if you’re happy with your backup processes, it’s a great idea to schedule regular reviews for peace of mind. For an informal chat about how you back up your data and how we can help, call us on 03300 886116 or email info@pcsupportgroup.com

Phil Bird

Managing Director, The PC Support Group

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If you’d like our help to improve your defences against cybercrime or any other aspect of IT or telephony support, call us NOW on 03300 886116 or email info@pcsupportgroup.com