50 Best Managed IT Companies in the UK award 2020
501 MSPs global award
Technology Innovator Award
Most Outstanding SME IT Support
Specialists – UK 2020
(Global Excellence Awards 2020)
Acquisition INTL’s Global Excellence
Awards were launched in 2016 to
recognise and reward the firms and
individuals whose commitment to
sustained outstanding performance
has seen them leading the way, not
only in their own sector or industry,
but across the entire global corporate
Top UK Managed Service Providers 2019
Tango50, recognises the top 50 performing UK Managed Services Providers (MSPs). Rankings are based on several KPIs that help identify the best performing MSPs throughout the year including customer satisfaction, growth trends, technical certifications and a proven track record.
Top Global Managed Service Provider 2019
Tango100, recognises the top 100 performing Managed Services Providers (MSPs) globally. Rankings are based on several KPIs that help identify the best performing MSPs throughout the year including customer satisfaction, growth trends, technical certifications and a proven track record.
Workplace Wellbeing Charter
The Charter accreditation shows we are making a real commitment to improving the health and wellbeing of our people, whilst also making our organisation an employer of choice for perspective employees.
The Charter is segmented into eight topic areas which have been developed in line with best practice and the latest research. These topic areas range from leadership and absence management to physical activity and healthy eating.
The PC Support Group receives HIGHLY COMMENDED award
The Speke-based IT support provider received this fantastic award in the Best SMB MSP Project category amongst the other seven national finalists.
The awards recognise excellence within the dynamic and innovative ICT sector.
50 Best Managed IT Companies in the UK 2018
Supported by TechnoPlanet, the 50 Best IT Companies awards recognise and highlight the best well run businesses in the UK IT sector with companies being evaluated in 12 key areas to measure their performance and capabilities.
Finalist of the Managed Services and Hosting Awards 2018/19
The awards build on the momentum of the highly successful series of Managed Services and Hosting Summits, which have taken place for the last eight years. They recognise excellence within the dynamic and innovative ICT sector.
The winners were announced at the UK Managed Services and Hosting Summit 2018 on 19 September in London.
MSP-Mentor 501 – Top 501 Global Managed Service Providers 2018
The MSP 501 identifies the World’s most forward-thinking MSPs and leading trends in Managed Services. It is the first, largest and most comprehensive ranking of managed service providers worldwide. This year Channel Futures received a record number of submissions. Applications poured in from Europe, Asia, South America and beyond.
50 Best Managed IT Companies Winner (December 2017)
This is an award of excellence to recognise the 50 VARs or MSPs, who run the best managed companies. The winner is identified as an organization that has all of the important business practices to be successful.
Applicants underwent an in-depth process consisting of nearly 200 questions covering 12 different areas of the business to demonstrate the quality of their staff, technology and processes. Eight judges then reviewed and audited each applicant with the top 50 best scores winning.
We are extremely proud to have won this award in recognition of our business practices and performance. The application process was quite lengthy, but extremely worthwhile as it allowed us to take time to actually evaluate our business management strategy, both from where we are now and to where we want to be in the future.
The award is testament to the hard work our team put in on a daily basis to provide our customers with the exceptional service levels they have come to expect.
MSP-Mentor 501 – Top 501 Managed Service Providers in the world (June 2017)
The top MSP 501 companies ranked in the 2017 list included organisations from around the world and from diverse technology backgrounds. The resulting list is the IT channel’s largest and most comprehensive list of leading managed service provider organisations worldwide.
To qualify for the 2017 MSP 501, MSPs were asked to submit confidential applications complete with their 2016 financial results and the companies showcased on the final list represent the most agile, flexible and innovative organisations in the industry.
Workplace Wellbeing Charter (April 2017)
The Charter takes a holistic approach that includes leadership, culture and communication, as well as health & wellbeing topics such as physical activity, alcohol and mental health. The framework promotes rounded discussions between employer and employees about health, safety and wellbeing.
One of the ’50 Best Managed IT Companies’ (September 2016)
The award recognises excellence in UK owned and managed IT support companies. This year’s winners are characterised by their continued focus on customer relationships as the foundation for growth. Best Managed companies have exhibited exceptional business performance outstanding leadership in the UK marketplace. Investment in technology to help maximize productivity and access to data to enable greater efficiency and help strengthen customer relationships places them amongst the best in class.
MSP-Mentor 501 – Top 501 Managed Service Providers in the world (May 2016)
The top MSP 501 companies ranked in the 2016 list included organisations from around the world and from diverse technology backgrounds. The resulting list is the IT channel’s largest and most comprehensive list of leading managed service provider organisations worldwide.
To qualify for the 2016 MSP 501, MSPs were asked to submit confidential applications complete with their 2015 financial results and the companies showcased on the final list represent the most agile, flexible and innovative organisations in the industry.
Best SME IT Support Specialists – UK (February 2016)
Since 2010, Acquisition International Magazine’s annual awards have been highlighting the amazing work done by those firms and individuals whose ceaseless dedication to innovation, customer care and the continued growth and improvement of their businesses has seen them forge ahead of their competitors and raise the bar for performance and results in their industry.
Acquisition International awards are given solely on merit after a lengthy and in-depth assessment process, designed to separate the truly remarkable from their peers. This comprehensive selection and judging process ensures that the awards are always a true representation of the market in question and that all of the winners are truly at the cutting edge of their respective industries.
Finalist of the Network Computing Awards 2016 – Service Provider of the Year (January 2016)
This award was voted for by customers of IT service providers around the UK
Finalist for The Talk of Manchester Awards – Best IT Support Company (October 2015)
Nominated in this years The Talk of Manchester Awards in the Best IT Support Company category. The awards celebrate all that is great within the Manchester business community and we were delighted to be recognised as part of that.
Winner of AI Business Excellence Awards – Excellence in IT Outsourcing (March 2015)
In March 2015 The PC Support Group won the Award for Excellence in IT Outsourcing – Merseyside, for “tireless work and dedication, not to mention your superb performance over the past 12 months”
This award was voted for by customers of IT service providers around the UK
Winner of Network Computing Awards – Service Provider of the Year (March 2015)
One of the Top 501 Managed Service Providers in the World – MSP Mentor (Mar 2014)
The MSPmentor 501 report is based on data from MSPmentor’s global online survey conducted October-December 2013. The MSPmentor 501 report recognises top managed service providers based on a range of metrics, including annual managed services revenue growth, revenue per employee, managed services offered and customer devices managed.
Top 250 Global MSP Executives – MSP Mentor (Dec 2013)
The survey by Nine Lives Media (which operates MSP Mentor) identified the top 250 experts, entrepreneurs and executives from across the globe within the IT managed service provider industry.
One of the Top 501 Managed Service Providers in the World – MSP Mentor (Feb 2013)
The MSPmentor 501 report is based on data from MSPmentor’s global online survey conducted October-December 2012. The MSPmentor 501 report recognises top managed service providers based on a range of metrics, including annual managed services revenue growth, revenue per employee, managed services offered and customer devices managed.
“MSPmentor congratulates The PC Support Group on this honour,” said Amy Katz, president of Nine Lives Media, a division of Penton Media. “Qualifying for our MSPmentor 501 Global Edition puts The PC Support Group in rare company.”
Top 250 Global MSP Executives – MSP Mentor (Sept 2012)
The survey conducted throughout May to July this year by Nine Lives Media (which operates MSP Mentor) identified the top 250 experts, entrepreneurs and executives from across the globe within the IT managed service provider industry.
‘Most Loved’ IT Support Company In The UK (Feb 2012)
The poll which was carried out between the 1st-14th February asked businesses and individuals to vote for their favourite companies. The PC Support Group came out top in ‘the most loved Computer Services and IT Support’ category as well as being one of the top 30 loved companies in Britain across all the categories.
Top 50 IT Service Provider in EMEA – MSP Mentor (Feb 2012)
Nine Lives Media and MSPmentor, who compile the rankings, congratulated The PC Support Group for its leadership position within the EMEA market. Amy Katz, president of Nine Lives Media said; “While many IT resellers across EMEA cling to break-fix business models, the EMEA 50 list identifies true market leaders among IT service providers.”
The MSPmentor 50 EMEA Edition recognises top managed service providers based on a range of metrics, including annual managed services revenue growth, revenue per employee, managed services offered and customer devices managed.
BNI Best Technology Service Award (Nov 2009)
Five companies were shortlisted and The PC Support Group was awarded ‘Best Technology Service’.
This award was particularly special as the majority of the votes were cast by our existing customers.
National Customer Service Awards (Oct 2009)
The National Customer Service Awards celebrate the effort and impact of excellent customer service on the customer and business.
Businesses from any industry can enter so it was a huge honour to gain recognition for the computer support industry, an area not exactly renowned for great customer service.
The award in which The PC Support Group was praised recognised where technology has directly improved customer service delivery, provides real business benefits and shows system adoption across the entire customer service function.
Best SME IT Solution – Channel Network Awards (Oct 2008)
The Channel Network Awards are regarded as the Oscars of the IT Industry. The Awards have developed an undisputed reputation which is why being nominated is a huge accolade in itself.
The PC Support Group was one of only four companies shortlisted in the hotly contested SME IT Solution category.
The awards were judged on dedication to a customer, impact on customer’s business and good business practices such as:
Clear communications, Understanding of customer issues, Good response to enquiries, questions and issues, Competitive client offerings, Successful configuration, installation and ongoing service
Top 100 IT Service Providers – MSP Mentor (Jan 2008)
The PC Support Group are one of the first companies to be bring corporate quality support to small businesses and home users.
“Qualifying for the MSPmentor 100 is an amazing accomplishment,” said Joe Panettieri, editorial director of MSPmentor, published by Nine Lives Media Inc. “We analyzed the business performance of more than 500 technology consulting firms and managed service providers worldwide. Only the ‘best-of-the-best’ landed on the MSPmentor 100.”
The MSPmentor 100 recognises IT managed service providers, integrators, consulting firms and VARs that leverage managed services to vastly improve customer service. Through managed services, solutions providers deliver proactive, 24×7 customer care to small, midsize and even large enterprises. The net result for customers is a dramatically improved IT infrastructure that speeds the flow of business.
The PC Support Group was one of only two companies in the UK to be recognised in the list.