The PC Support Group has been named the Best IT Support Company 2024, North West England by Acquisition International in their 2024 Business Excellence Awards. In their eleventh year, the accolades are awarded to “the best of the best” and winners are commended as those most deserving for their ingenuity and hard work.

The PC Support Group has won this prestigious award for the 7th year. The 2023 award from eChannelNEWS recognises the 50 Best Managed MSP’s in the UK. They benchmark hundreds of MSP's across 15 key areas with 200+ assessed questions which measure customer service, IT Helpdesk standards, product strategy, for example.

Wealth & Finance International Cyber Security Awards are now in their second year.  The accolade is bestowed on companies that excel within the cyber security industry and meet the needs of a variety of clients in one of the most demanding and quickly evolving fields in IT today

The Three Best Rated business analyst team awards a rosette to the three IT companies in Merseyside delivering a consistently and impressive high-quality service to their clients. The experts thoroughly evaluate each business based on a rigorous 50-point Inspection.

The PC Support Group has been named as a top UK managed service provider in the Channel Futures 2023 NextGen 101 rankings for the third year. The list honours 100 industry-leading managed services and technology providers across the globe who are driving a new wave of growth and innovation for the tech channel.  The PC Support Group ranked #51 globally and #7 in EMEA 

The PC Support Group has been named as the top UK managed service provider in SME NEWS' 2023 awards.  This award singles out the best of the best in IT across the UK, highlighting MSP's who innovate and provide consistently excellent customer service. We're thrilled to receive an award for the third year running

The MSP Select award from ‘cloudtango’ underlines those MSPs who play key roles in helping customers drive innovation. By being selected, The PC Support Group demonstrated an excellent track record delivering innovative IT services and cloud solutions while exceeding customer expectations.

The PC Support Group starts 2023 celebrating a Global 100 award win.  The award judging criteria underlines the importance of the recognition of being recognised as a Global 100 winning firm.  The Global 100 programme provides a benchmark of the very best of the best industry leaders, exemplary teams and distinguished organisations. Our CEO, Phil Bird, has been named 'Most Influential CEO, UK', by Global 100.  

The PC Support Group has won this award for the 6th consecutive year. The 2022 award from eChannelNEWS recognises the very best MSP’s in the UK by benchmarking 12 key areas including customer service, IT Helpdesk standards and product strategy.

Our CEO, Phil Bird, has won the prestigious ‘CEO Monthly Magazine’ award for the Liverpool region. The annual CEO Awards programme highlights around 100 influential CEOs across the business landscape who have demonstrated outstanding commitment to development and expansion, community involvement and delivered exceptional service for their clients.

The PC Support Group has been named as the top UK managed service provider in the prestigious Channel Futures 2022 NextGen 101 rankings. The list honours the top 100 industry-leading managed services and technology providers across the globe who are driving a new wave of growth and innovation for the tech channel, and this is our second win in this relatively new category from the Channel Futures team.

We're delighted to win the SME IT Support Service Provider of the Year, North West England for the second consecutive year. Global Corp Today awards celebrate leading, fastest growing companies, their innovative and market-leading style of doing business and way of delivering effective and collaborative solutions to their clients.

In January 2022 the Northern Enterprise awards selected businesses and professional individuals across a range of industries, from manufacturing and construction to design and telecommunications. They seek out and celebrate the best of what the North West of England has to offer, and The PC Support Group has been presented with an award for the ‘Best IT Support Services Provider’ in the North West.

The PC Support Group has won the ‘50 Best Managed IT Companies in Britain Award’ for the 5th consecutive year. The 2021 award from ‘Technoplanet’ recognises the very best MSP’s and VAR’s in the UK IT channel in terms of their capabilities and performance.

Now in its 8th year, Cloudtango's MSP Select UK awards continue to highlight technical excellence, innovation, and customer satisfaction provided by the MSP industry. For 2022, the technical analysis focused on cybersecurity, support, infrastructure, and cloud services. We are delighted to receive this, our third Cloudtango accolade.

The PC Support Group were shortlisted as a finalist for the Liverpool Chamber Innovation in Business Awards 2021 from over three thousand nominees. The awards recognise businesses who have made an outstanding contribution and have exhibited a spirit of innovation during the challanges of the past 18 months.

The PC Support Group has been named as the top UK managed service provider in the prestigious Channel Futures 2021 NextGen 101 rankings. The list honours the top 100 industry-leading managed services and technology providers across the globe who are driving a new wave of growth and innovation for the tech channel.

Gloal Corp Today awards celebrate leading, fastest growing companies, their innovative and market-leading style of doing business and way of delivering effective and collaborative solutions to their clients.

The PC Support Group has been announced as a winner of the 50 Best Managed IT Companies in the UK 2020 award which highlights the best managed businesses in the UK IT sector in terms of their performance and capabilities.

The annual Channel Futures MSP 501 awards identifies the top 501 MSPs globally. It has evolved from a competitive ranking list where applicants complete a comprehensive survey, reporting on service offerings, revenues, profits, product mix, growth plans and various company and client demographic information. They are then scored using an unique methodology that weights revenue figures according to long-term health and viability; commitment to recurring revenue; and operational efficiency.

The Technology Innovator Awards identify market leaders and innovators using criteria such as business growth and performance, longevity, online reputation and client feedback. Winners are selected based on their excellence in the industry, the quality of their products and their dedication to service.

Acquisition INTL’s Global Excellence Awards were launched in 2016 to recognise and reward the firms and individuals whose commitment to sustained outstanding performance has seen them leading the way, not only in their own sector or industry, but across the entire global corporate spectrum.

Tango100, recognises the top 100 performing Managed Services Providers (MSPs) globally. Rankings are based on several KPIs that help identify the best performing MSPs throughout the year including customer satisfaction, growth trends, technical certifications and a proven track record.

We are delighted to have been accredited once again for 2019, the Workplace Wellbeing Charter.

The Charter accreditation shows we are making a real commitment to improving the health and wellbeing of our people, whilst also making our organisation an employer of choice for perspective employees.

The Charter is segmented into eight topic areas which have been developed in line with best practice and the latest research. These topic areas range from leadership and absence management to physical activity and healthy eating.

The PC Support Group has been awarded the Highly Commended accreditation at the ICT sector Managed Services & Hosting Awards 2018.

The Speke-based IT support provider received this fantastic award in the Best SMB MSP Project category amongst the other seven national finalists.

The awards recognise excellence within the dynamic and innovative ICT sector.

The PC Support Group has been announced as a winner of the 50 Best Managed IT Companies in the UK 2018 award.

Supported by TechnoPlanet, the 50 Best IT Companies awards recognise and highlight the best well run businesses in the UK IT sector with companies being evaluated in 12 key areas to measure their performance and capabilities.

North West based IT service provider, The PC Support Group is one of seven finalists in the Best SMB MSP Project category of the Managed Services & Hosting Awards 2018.

The awards build on the momentum of the highly successful series of Managed Services and Hosting Summits, which have taken place for the last eight years. They recognise excellence within the dynamic and innovative ICT sector.

The winners were announced at the UK Managed Services and Hosting Summit 2018 on 19 September in London.

The PC Support Group ranks among the world’s 501 most strategic and innovative managed service providers (MSPs), according to Channel Futures 11th annual MSP 501 Worldwide Company Rankings.

The MSP 501 identifies the World’s most forward-thinking MSPs and leading trends in Managed Services. It is the first, largest and most comprehensive ranking of managed service providers worldwide. This year Channel Futures received a record number of submissions. Applications poured in from Europe, Asia, South America and beyond.

The PC Support Group has been recognised for the second year in a row as one of the 50 Best Managed IT Companies in the UK.

This is an award of excellence to recognise the 50 VARs or MSPs, who run the best managed companies. The winner is identified as an organization that has all of the important business practices to be successful.

Applicants underwent an in-depth process consisting of nearly 200 questions covering 12 different areas of the business to demonstrate the quality of their staff, technology and processes. Eight judges then reviewed and audited each applicant with the top 50 best scores winning.

We are extremely proud to have won this award in recognition of our business practices and performance. The application process was quite lengthy, but extremely worthwhile as it allowed us to take time to actually evaluate our business management strategy, both from where we are now and to where we want to be in the future.

The award is testament to the hard work our team put in on a daily basis to provide our customers with the exceptional service levels they have come to expect.

The PC Support Group ranked among the world’s most progressive IT Managed Service Providers (MSPs), according to Penton Technology’s 10th-annual MSP 501 list.

The top MSP 501 companies ranked in the 2017 list included organisations from around the world and from diverse technology backgrounds. The resulting list is the IT channel’s largest and most comprehensive list of leading managed service provider organisations worldwide.

To qualify for the 2017 MSP 501, MSPs were asked to submit confidential applications complete with their 2016 financial results and the companies showcased on the final list represent the most agile, flexible and innovative organisations in the industry.

The Workplace Wellbeing Charter is an opportunity for employers to demonstrate their commitment to the health and well-being of their workforce, whilst providing employers with an easy and clear guide on how to make workplaces a supportive and productive environment in which employees can flourish. These standards reflect best practice and are endorsed nationally by Public Health England.

The Charter takes a holistic approach that includes leadership, culture and communication, as well as health & wellbeing topics such as physical activity, alcohol and mental health. The framework promotes rounded discussions between employer and employees about health, safety and wellbeing.

Following a rigorous assessment process covering 12 categories of business performance, The PC Support Group has been awarded the honour of being one of the 50 Best Managed IT Companies in the UK.

The award recognises excellence in UK owned and managed IT support companies. This year’s winners are characterised by their continued focus on customer relationships as the foundation for growth. Best Managed companies have exhibited exceptional business performance outstanding leadership in the UK marketplace. Investment in technology to help maximize productivity and access to data to enable greater efficiency and help strengthen customer relationships places them amongst the best in class.

The PC Support Group ranked among the world’s most progressive IT Managed Service Providers (MSPs), according to Penton Technology’s 9th-annual MSP 501 list.

The top MSP 501 companies ranked in the 2016 list included organisations from around the world and from diverse technology backgrounds. The resulting list is the IT channel’s largest and most comprehensive list of leading managed service provider organisations worldwide.

To qualify for the 2016 MSP 501, MSPs were asked to submit confidential applications complete with their 2015 financial results and the companies showcased on the final list represent the most agile, flexible and innovative organisations in the industry.

The PC Support Group won ‘Best SME IT Support Specialists – UK’ in the AI Business Excellence Awards.

Since 2010, Acquisition International Magazine’s annual awards have been highlighting the amazing work done by those firms and individuals whose ceaseless dedication to innovation, customer care and the continued growth and improvement of their businesses has seen them forge ahead of their competitors and raise the bar for performance and results in their industry.

Acquisition International awards are given solely on merit after a lengthy and in-depth assessment process, designed to separate the truly remarkable from their peers. This comprehensive selection and judging process ensures that the awards are always a true representation of the market in question and that all of the winners are truly at the cutting edge of their respective industries.

The PC Support Group was announced as a finalist for the Service Provider of the Year title in the Network Computing Awards 2016. This is the second year in a row that The PC Support Group has been a finalist and in 2015 they were winners.

This award was voted for by customers of IT service providers around the UK

Nominated in this years The Talk of Manchester Awards in the Best IT Support Company category. The awards celebrate all that is great within the Manchester business community and we were delighted to be recognised as part of that.

The Business Excellence Awards run by Acquisition International are all about identifying and honouring the most respected companies and their top level executives, while recognising and rewarding outstanding performance, success, innovation and ethics across international business communities.

In March 2015 The PC Support Group won the Award for Excellence in IT Outsourcing – Merseyside, for “tireless work and dedication, not to mention your superb performance over the past 12 months”

The PC Support Group was announced as the winner of the Service Provider of the Year title in the Network Computing Awards 2015.

This award was voted for by customers of IT service providers around the UK

For the 7th year The PC Support Group has been honoured in Nine Lives Media’s annual MSPmentor 501 Global Edition, a distinguished list and report identifying the world’s top 501 IT managed service providers.

The MSPmentor 501 report is based on data from MSPmentor’s global online survey conducted October-December 2013. The MSPmentor 501 report recognises top managed service providers based on a range of metrics, including annual managed services revenue growth, revenue per employee, managed services offered and customer devices managed.

Simon Albert, the co-founder and Operations Director of The PC Support Group, has been recognised as one of the top managed service provider (MSP) executives in the world today in a new survey by US based MSP Mentor.

The survey by Nine Lives Media (which operates MSP Mentor) identified the top 250 experts, entrepreneurs and executives from across the globe within the IT managed service provider industry.

PC Support Group has been recognised in Nine Lives Media’s sixth-annual MSPmentor 501 Global Edition, a distinguished list identifying the world’s top 501 managed service providers (MSPs).

The MSPmentor 501 report is based on data from MSPmentor’s global online survey conducted October-December 2012. The MSPmentor 501 report recognises top managed service providers based on a range of metrics, including annual managed services revenue growth, revenue per employee, managed services offered and customer devices managed.

“MSPmentor congratulates The PC Support Group on this honour,” said Amy Katz, president of Nine Lives Media, a division of Penton Media. “Qualifying for our MSPmentor 501 Global Edition puts The PC Support Group in rare company.”

Philip Bird, the Managing Director of The PC Support Group, has been recognised as one of the top managed service provider (MSP) executives in the world today in a new survey by US-based MSP Mentor.

The survey conducted throughout May to July this year by Nine Lives Media (which operates MSP Mentor) identified the top 250 experts, entrepreneurs and executives from across the globe within the IT managed service provider industry.

The PC Support Group have topped a poll by the website www.thebestof.co.uk to be crowned as ‘The most loved Computer Services and IT Support’ company in Britain.

The poll which was carried out between the 1st-14th February asked businesses and individuals to vote for their favourite companies. The PC Support Group came out top in ‘the most loved Computer Services and IT Support’ category as well as being one of the top 30 loved companies in Britain across all the categories.

The PC Support Group has been named as one of the top 50 managed IT service providers across Europe, the Middle East and Africa (EMEA).

Nine Lives Media and MSPmentor, who compile the rankings, congratulated The PC Support Group for its leadership position within the EMEA market. Amy Katz, president of Nine Lives Media said; “While many IT resellers across EMEA cling to break-fix business models, the EMEA 50 list identifies true market leaders among IT service providers.”

The MSPmentor 50 EMEA Edition recognises top managed service providers based on a range of metrics, including annual managed services revenue growth, revenue per employee, managed services offered and customer devices managed.

In November 2009 the BNI Northwest Gala Awards were held. Nominations for the awards were decided by BNI Directors based on reputation for quality and standards and the vote was from the general public and business community.

Five companies were shortlisted and The PC Support Group was awarded ‘Best Technology Service’.

This award was particularly special as the majority of the votes were cast by our existing customers.

In October 2009 The PC Support Group was Highly Commended in the National Customer Service Awards 2009.

The National Customer Service Awards celebrate the effort and impact of excellent customer service on the customer and business.

Businesses from any industry can enter so it was a huge honour to gain recognition for the computer support industry, an area not exactly renowned for great customer service.

The award in which The PC Support Group was praised recognised where technology has directly improved customer service delivery, provides real business benefits and shows system adoption across the entire customer service function.

In October 2008 The PC Support Group was recognised as a provider of first class IT support for small businesses by being shortlisted in the prestigious Channel Network Awards.

The Channel Network Awards are regarded as the Oscars of the IT Industry. The Awards have developed an undisputed reputation which is why being nominated is a huge accolade in itself.

The PC Support Group was one of only four companies shortlisted in the hotly contested SME IT Solution category.

The awards were judged on dedication to a customer, impact on customer’s business and good business practices such as:

Clear communications, Understanding of customer issues, Good response to enquiries, questions and issues, Competitive client offerings, Successful configuration, installation and ongoing service

In January 2008 The PC Support Group was named in the MSPmentor 100, a distinguished list of the world’s most progressive IT managed service providers.

The PC Support Group are one of the first companies to be bring corporate quality support to small businesses and home users.

“Qualifying for the MSPmentor 100 is an amazing accomplishment,” said Joe Panettieri, editorial director of MSPmentor, published by Nine Lives Media Inc. “We analyzed the business performance of more than 500 technology consulting firms and managed service providers worldwide. Only the ‘best-of-the-best’ landed on the MSPmentor 100.”

The MSPmentor 100 recognises IT managed service providers, integrators, consulting firms and VARs that leverage managed services to vastly improve customer service. Through managed services, solutions providers deliver proactive, 24×7 customer care to small, midsize and even large enterprises. The net result for customers is a dramatically improved IT infrastructure that speeds the flow of business.

The PC Support Group was one of only two companies in the UK to be recognised in the list.